Customer Testimonials

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DealerRater May 25, 2024

Great service, have recommended to both friends and family that were looking to purchase their next car.

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DealerRater May 24, 2024

Thank you very much for helping me get the car we needed, you were always very kind and fast.

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DealerRater May 24, 2024

Hemos tenido un buen servicio y una atención excelente , muchas gracias por toda la información que a diario recibo.

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DealerRater May 23, 2024

I felt well care for and received wonderful service by everyone that helped in the process. Outstanding experience!

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DealerRater May 23, 2024

No issues at all. Friendly staff and the car was serviced in the time promised.

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DealerRater May 23, 2024

Chanin is extremely knowledgeable and helpful. It is always a pleasure to work with you.

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DealerRater May 23, 2024

Fantastic in time and service overall and is great experience on my first time at Toyota of Lancaster Thank you

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DealerRater May 23, 2024

Good service pretty fast with appointments good work check all systems also and give suggestions

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DealerRater May 23, 2024

Great customer service. Friendly sales people. Fast service getting through the paperwork process. I already recommended friends.

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DealerRater May 23, 2024

We had an excellent experience buying a new 2024 rav4 hybrid se at Toyota of lancaster..Their service and staff was fabulous from beginning to end. Omar understood what we wanted since the beginning and made happened. He guided us through the process with his experience and knowledge. He is very professional...

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DealerRater May 23, 2024

Young lady was very polite patent informed us how things will be done. Good service

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DealerRater May 22, 2024

I weit little bit longer, because i don’t have appointment for my oil service, but service are great, thank you.

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DealerRater May 22, 2024

It’s been a pleasure doing business with Toyota of Lancaster, Wonderful and professional service by Lester the sales representative, and Max at the service department,,, looking forward doing business in the future with Toyota of Lancaster again

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DealerRater May 22, 2024

It's a great dealership. They are kind and friendly. And they try to solve problems

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DealerRater May 21, 2024

Great customer service and interaction. Very professional people, very helpful when asking questions. Enjoyable service.

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Google May 21, 2024

I recently visited my original Toyota dealer, hoping for a great deal on a new Prius Prime. To my disappointment, they were unwilling to provide the smoking deal I was looking for. Thankfully, Toyota of Lancaster came through brilliantly! From the moment I walked in, I felt welcomed and valued. The team at Toyota of Lancaster went above and beyond to ensure I got an incredible deal on my Prius Prime. Their professionalism, friendliness, and willingness to work with me truly set them apart. I love my new car and couldn’t be happier with the entire process. The best ...

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DealerRater May 21, 2024

La atención al cliente es muy buena todo bien organizado excelente servicio y variedad de productos y servicios

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DealerRater May 20, 2024

Amazing service. I live out of state and this dealership was amazing in addressing an issue that caused me to be delayed in travel home allowing me to get on the road and home without an appointment. The compassion and efficiency of this team was appreciated

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DealerRater May 20, 2024

Hi I want to give a shout out to Anne. I had my car serviced and they did not secure one of hub caps. It fell off on way home. I contacted Anne no problem she ordered me new set of hubcaps at no cost. When they came in she contacted me to come pick up. I have disability prevents me from bending. No problem we'll put them on for you. Great customer service!! I really appreciate you Anne! Thank you!

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DealerRater May 19, 2024

Customer service was really great and everyone was really friendly i would recommend them to my friends and family.

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DealerRater May 18, 2024

10/10 would recommend Joshua and Toyota Lancaster to purchase your car. Joshua was so great and helpful. Not pushy to sell us things we don’t need. The sales manager and finance manager were also so friendly. I was in and out within 2 hours. Everyone made me feel so comfortable and at ease. Made buying my car a breeze! Thank you Joshua! I love my new Camry!

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DealerRater May 18, 2024

We are returning customers and this dealership and the employees are awesome. They go above and beyond to get the best deal. Thank you

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DealerRater May 18, 2024

Every time I go for a service it's quick and effortless. Annie is always so helpful and friendly! They show that they really care about their customers.

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DealerRater May 18, 2024

The people are very nice and helpful! They exceded my expectations. I was going in to look to see if I wanted a car and I ended up buying one!

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DealerRater May 17, 2024

Good service and great customer support. Thank you very much for your great services and your patience.

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DealerRater May 17, 2024

Joshua was very helpful and kind! I am very satisfied with my vehicle as well as the service i received! Thank you Joshua!

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DealerRater May 17, 2024

It was very clean and the staff was attentive! Felipe Torrez is an amazing person and we recommend him to our family and friends

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DealerRater May 16, 2024

Excellent customer service and timely completion of job. Trial run made to confirm that the car is in top condition.

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DealerRater May 16, 2024

Joe was fantastic was fantastic. Knowledgeable and kind man. Will return and recommend to others

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DealerRater May 16, 2024

service was good, however not sure if I dealer tried to up-charge on front brake pad price for parts alone. originally quoted $175 for front brake pads. went on dealer website and order parts at $105. maybe they included hardware in that quote but hardware is reusable.

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Google May 15, 2024

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DealerRater May 15, 2024

Quick and efficient service. My car was serviced quicker than the estimated time. Annie took good care of me and was friendly and helpful.

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DealerRater May 15, 2024

Megusta mucho el cervicio, son muy rápidos y profesionales y mis citas me las dan muy pronto

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DealerRater May 15, 2024

The work on my car was done quickly and I was kept up to date the whole time. The over all experience was wonderful

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DealerRater May 15, 2024

Wonderful meticulous quick service, customer since 2014, ten years! Favorite agent Eric bravo! Thank you, you guys always take care of me! Complimentary Lyft service too!

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DealerRater May 15, 2024

Been here with both my Toyota's my RAV4 and my Corolla for oil changes and any recalls.

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DealerRater May 14, 2024

She is the best! She has been assisting me with my vehicle needs for 12yrs. I don’t take my car anywhere else. Now I own 2 Toyotas and they’ll continue to be serviced with you guys! Thank you for your great service!

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DealerRater May 14, 2024

The whole experience was easy and trouble free. Anthony did a great job of presenting different vehicles all the while knowing we would love the Camry

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DealerRater May 14, 2024

Excellent service. Polite and very helpful personnel. Top of the line business in the High Desert.

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DealerRater May 13, 2024

Excelente atención al cliente el ambiente de espera es bueno por lo general estoy satisfecho con el servicio

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DealerRater May 13, 2024

Very pleased with this dealership, sales and staff and service department . Are always going out of their way to make sure you’re happy I appreciate that

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DealerRater May 13, 2024

Everything was perfect. Service went as planned. Enjoyed the service that was provided that day

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DealerRater May 13, 2024

I liked how everyone was so friendly and accommodating. The place was so clean and the telax area and food court, I was impressed.

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DealerRater May 13, 2024

Buen servicio. Muy feliz.. muchas Marcos por su ayuda.. . Excelente servicio. Muy agradecida con el . 😉

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DealerRater May 12, 2024

The representative was very Friendly and polite and the service was fast and on time

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DealerRater May 12, 2024

Good service, max was friendly and honest, would recommend to my people and family thankyou

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DealerRater May 12, 2024

I was very happy with the service I received and the work on my car. I will be returning for my next service

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DealerRater May 11, 2024

Awesome! made the process extremely easy. John Vigil was really helpful and polite through the entire visit.

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DealerRater May 11, 2024

This dealership was good to me. It was very caring and shared a lot with me. Henry got water for me and whatever I needed.

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DealerRater May 11, 2024

Did an excellent job with my alignment on my Tacoma. Service Writer listened to my circumstances, and offered me a recall as well. Despite extra work and a few cars ahead; the truck was delivered in about an hour! I was very impressed. First experienced with this dealer, I’ll be back!

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DealerRater May 11, 2024

The hand full of times I’ve been there, the staff has treated me with nothing but kindness and always courteous with my time. I don’t regret choosing Lancaster Toyota.

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DealerRater May 11, 2024

Marco me dio un excellente trato estoy muy contento con todos Los manejadores de Toyota de Lancaster

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DealerRater May 10, 2024

Easy buying experience very simple financing would definitely recommend buying your new or used vehicle here

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DealerRater May 10, 2024

Marco is the perfect Toyota sales agent! Not pushy. He is calm and very helpful. Jeff is a good finance person. He is also very helpful, accommodating and knows his craft well! Toyota is lucky to have Marco and Jeff in their team! Many thanks too to Manager Kevin and the rest of the team for giving us a good deal! Love our new Venza!

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Google May 10, 2024

I went in and knew exactly what I wanted they were very helpful and got it to me at a very good price. They didn't try to get me to buy something else. The entire process was great.

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DealerRater May 10, 2024

The dealership and all the representatives that we have encountered have been helpful, efficient, and professional for every question. The offers of services and information make it easier to navigate through all the additional technologies that make driving a less stressful and enjoyable experience.

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DealerRater May 9, 2024

Great job and accurate service - Personnel involved in the service was very friendly and knowledgeable of what they’re doing.

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DealerRater May 9, 2024

Professional, friendly, very helpful, Patient, willing to answer your concerns, Fast and speedy service, overall excellent performance.

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DealerRater May 9, 2024

The service department is exceptionally awesome. Thank you all for helping me with my car

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DealerRater May 8, 2024

Love the service always patient due to I never hve an appointment 😀Thks I come alll the way from la

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DealerRater May 8, 2024

The Toyota team was very professional. I was a little suspect at first but Omar turn out to be a really cool guy.

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DealerRater May 8, 2024

People are helpful, even if I'm not under their care, they still help and ask if I have any questions.

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DealerRater May 7, 2024

Easy to do business with Did what he said he would do I was disappointed in the pricing as originally quoted

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DealerRater May 6, 2024

Really like the service at the dealer, Eric was very professional, knowledgeable and friendly. I’ll definitely coming back.

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DealerRater May 6, 2024

Gustav gave excellent customer service and everybody there, including the staff, and Mechanic explaining everything about my car. Your location has always given me great customer service.

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Google May 6, 2024

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DealerRater May 6, 2024

Thank you internet team. Very friendly and understanding our needs from beginning to finish. Very efficient with the process. 1st time online purchase. Joshua was collective responsive and willing to attention to details. Tyler was very through with the tour of the "underground " RS Tacoma. Thank you to Joseph and Jeff from finance with esigning systems. Bit of a glitch the end but very satisfied with the process. Great time at Lancaster Toyota, highly recommended to all....

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DealerRater May 6, 2024

Josh was an amazing sales person who helped me decide on my great choice and purchase. I would recommend him to anyone

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Google May 5, 2024

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DealerRater May 5, 2024

Joshua was amazing at finding exactly what I wanted! His customer service is top tier

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DealerRater May 5, 2024

Very good customer service. They were happy to help solve my problems that arose. Excellent

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DealerRater May 4, 2024

Toyota has the best sales and service team all day everyday. They care about their employees and guest

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DealerRater May 4, 2024

Muy buen servicio de marco ytodos voy a recomendar a mis amigos y nuera estoy muy contenta con mi compra

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DealerRater May 3, 2024

None everyone was good and professional they know how to dealing with people and I like

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DealerRater May 2, 2024

Excellent customer service. Timely delivery. A warm and pleasant atmosphere. Courteous staff. Lobby ambience is up to the mark.

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DealerRater May 2, 2024

Great customer service, was seen at my appt time. I was called when my car was finished. I was told what was serviced

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DealerRater May 2, 2024

had an amazing experience at the dealership. everything was done in a timely manner and everyone was professional

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DealerRater May 1, 2024

They alway do a great job at keeping me informed on everything going on with my car.

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DealerRater May 1, 2024

Very professional. the process was long but everyone did their best to make it as painless as possible.

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DealerRater May 1, 2024

Toyota’s representatives did an excellent job the last time I was there.thank you so much..!!

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DealerRater May 1, 2024

It's surrounding is clean and organized but I wish they would have an indoor waiting area

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DealerRater Apr 30, 2024

Estoy muy satisfecha con el servicio y que me atendieron en mi idioma, muchas gracias

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DealerRater Apr 30, 2024

Fernando was amazing he got me what I wanted in the scope I could handle. Will recommend to friends and family. Will be back in the future to to Lancaster Toyota and fernando

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DealerRater Apr 30, 2024

Very inviting. Friendly helpful. They really listen to your questions and concerns. I am very happy with my purchase.

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DealerRater Apr 29, 2024

Great customer service. Workers were very professional. They updated me on the progress of my car and gave me a drive to and from the dealership while servicing my car.

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DealerRater Apr 29, 2024

Always very efficient and kind and solve any problems I have quickly as well as great communication

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Google Apr 29, 2024

Nice caring people

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DealerRater Apr 29, 2024

Friendly, informative service representative. Also got me in without an appointment and fixed my issues.

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DealerRater Apr 28, 2024

That was a welcoming gesture from Omar Dirky to meet me outside the parking lot and escorted me to a massive building...I felt light and comfortable the first time I entered the customers' lobby because of Omar Dirky with his natural attitude of a gentleman !

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DealerRater Apr 28, 2024

Elsie is Great and super helpful. the transaction went all smooth we will come back for sure.

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DealerRater Apr 28, 2024

Over all nice dealer/maint shop...oil change time takes 2 hrs which is a down fall.

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DealerRater Apr 28, 2024

They are always kind and caring, they have great communication and willing to go above and beyond to make sure their customers are satisfied!

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DealerRater Apr 28, 2024

I am generally able to get an appointment at a convenient time. I like the bonus of the snack counter. I can get lunch when waiting for my service to be completed.

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DealerRater Apr 27, 2024

There is helpful. The person who help us is very nice and respectful and understands our needs and language

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DealerRater Apr 27, 2024

Omar allocated the car and got it to be in my possession with no time wasted. It took a little while but thats because it was imported. He always kept me updated and made the experience far less stressful than I imagined it would be

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DealerRater Apr 27, 2024

Great customer service, manager Chanin is awesome greets, answers all questions needed ‘ highly recommend Toyota overall great service!

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DealerRater Apr 26, 2024

The experience was quick and straight forward and Javier’s help was extremely professional and needed. His determination and flexibility was appreciated and it is the factor on why I came back to purchase a vehicle.

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DealerRater Apr 26, 2024

Everyone was helpful and pleasant.my car was taken care of in a timely manner.

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DealerRater Apr 25, 2024

Eddie Jimenez in Service helped me the most on my last 2 visits. Found him to be on his game both times. Always find Lancaster to be much more responsive to my expectations. I live in Tehachapi. I prefer the quality of service at Lancaster over the two dealers down in Bakersfield.

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Google Apr 25, 2024


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