Customer Testimonials
I was looking for a Toyota Tacoma and called 10 places and the prices were just absurd. Then i tried calling Toyota of Lancaster and they had exactly what i was looking for and Rodrigo gave me a very good price and an amazing discount.
This guy did everything he could to lower my payments and kept it real & straight forward, he clearly has enough experience to get you the right car and work with you till the end.
We had a very pleasant experience at the Lancaster Toyota dealership. Rodrigo Rojas approached us as soon as we walked in. Although, we were reluctant to deal with any salesman, Rodrigo was very pleasant and never pushy. He only accompanied us on our walk through the lot and answered every single one of our questions very truthfully, until we were ready to make a decision. He made sure we had a smooth purchasing experience, and made sure all our needs were met. I recommend anyone who’s debating whether or not to purchase a vehicle to ask for Rodrigo when ...
I pulled into the dealership and told Tony Hernandez (Tony Toyota) exactly what I needed — a 3-row SUV with tinted windows, $5,000 down, and a specific budget. Tony made it happen without any hassle! He listened to what I wanted, worked with my budget, and got me exactly what I was looking for. The whole process was smooth and stress-free. I highly recommend EVERYONE to go to Tony for all their car-buying needs. He knows his stuff and gets it done! 5 out of 5 — I’ll definitely be going back to him next time!
Annie is the best. Super helpful and knowledgeable.
Great customer service
Gabriel was very helpful during the last minute appointment. I was able to get my tire fixed.
Great customer Service very satisfied..
Convenient fast and on point, provided good service tempt you to look around with new cars
Professional, Good service. Would be nice if the oil change ciupon would come more often. I appreciate the service. However I'm a senior on a fix income and oil changes are not always accessible. Great job by the way.
40K service on my 2007 Lexus SC-430. Outstanding customer service!
Annie, my service adviser is the greatest.. She keeps me informed about my vehicle and has great technical knowledge.
Always great customer service
Great service and people were helpful.
Toyota of Lancaster has exceeded my expectations. They have helped me and my family with all of our vehicles. They treat their customers like family and are very transparent. Jamie from finance is the real deal. She has guided me step by step with every vehicle I and or my family has purchased. She is a great asset to have at Toyota of Lancaster. I 100% recommend her to anyone out there that is on the market to purchase/lease a vehicle. She will advise you, try her best if not her hardest for you to drive out with your dream ...
Great service and accountable. Good intentions, followed by great service, and he has a value system. Very honest and polite. He listens and tries to accommodate the customer to his best ability with the resources Toyota give him
Thank you guy’s for helping me get my sister in law into a car, I really appreciate you guys for being so patient and so nice!!!
Shout out to my man, tony, of lancaster, dealership. From the moment I walked into the moment I left was happy, all questions met. Super super super happy with my truck. Thank you guys for the awesome service.Some of the wonderful experience.
Very friendly and efficient.
Gregory Grimes goes out of his way to develop a personal relationship with his customers.
Everyone who helped was great.
I brought my Camry in because there was a noise, like something was loose after I had it serviced in the beginning of Feb. After 3 hours they said they found nothing wrong and no sound. Everytime I asked if they had checked the oil pan to see if it was left loose, I got the same answer 3 times. I forgot to ask the mechanic. I have always had great service there and this was the first time I left slightly upset.
Quick to call back when I had questions and good customer service. Job was done quicker than expected.
Very very good 👍
I have been coming to this dealership for the past 19 years. It has always been a great place to buy vehicles and get them serviced. The people at the service center are amazing and hard working. They always work hard to have me in and out of servicing. Chanin the service manager has always been amazing!
Great customer service! Made buying a vehicle an usually easy experience. Highly recommend Toyota of Lancaster!
Great service all the time customer service is wonderful very satisfied Great work great people
(Translated by Google) The best (Original) Lo mejor
Don't see there names on the list but I only have Joe Garcia check me in and Greg Acuna work on my car, a 2010 Prius. Only schedule appointments on days when the two of them are working. They know what they are doing and I appreciate both gentlemen very much. I'm a retired senior citizen and know how my generation can be lied to and taken advantage of. I have utmost confidence in both gentlemen. I'm in no way saying the other Service Department staff are not competent, I'm sure they are but my experience with ...
I bought a replacement splash guard for my car there and they put in on for FREE!!!!
The best dealer. All previous cars purchased at Hunter. I will now stock with Toyota
The check-in was quick. Excellent customer service. And the whole ordeal took less than a 1/2 hour.
Always Great service great customer service
5 Star Excellent, but mechanics need to be aware not to leave grease or soot in the interior of the car.
Max was very polite and had knowledge of the Toyota brand. I had a Honda Accord for 12 years,a camry for 10years;both cars were serviced at the dealer. Max did a good job.
They went above and far beyond working with me together my 2025 Rav4. Iam so ever greatful for their help.
Fast and professional service
Very professional and customer oriented. Great service and communication. I had to wait in the comfortable waiting area and they performed the service quickly.
Toyota of Lancaster has been out dealership for years and we have our cars serviced there. I have been satisfied with their technicians and service writers every time.
Excellent Excellent service and customer service Would definitely recommend Excellent service and customer service Would definitely recommend and take my car back for any future repairs
Ricardo was nice - showed us a car even though we made it clear we weren’t purchasing at this time , and didn’t act put-out by it, like the other guy that helped us earlier (Alex) - (we wanted to see interior of a few rav4 trims to compare them, as we decide what to purchase)
Great customer service, very professional. We love buying our Toyotas from Lancaster Toyota.
Honored their warranty and made themselves available to make appointments when necessary. Overall pleasant experience
Douglas Velasco did a great job helping me with the recall service.
The service was phenomenal, I forgot to make an appointment and went as a walk-in and they accommodated me super quick! Gilbert Gabriel? Or Gabriel Gilbert was the service manager and he was totally awesome. Lancaster Toyota is hands down the absolute best. I love them so much! My next car/truck will definitely be another Toyota! Much love Toyota!
(Translated by Google) I really like the customer service (Original) Me gusta mucho la atencion hacia el cliente
Fast and friendly service! They always take great care of me and my car!
Recall notice about Battery new hardware installed took a little longer than expected but it got done N/P
Easy to schedule a service appointment, staff very friendly and professional, I highly recommend this dealership for anyone who wants a hassle-free experience!
Hello Lancaster Toyota!….I want to say my experience with your service department was outstanding!…the staff there are polite, respectful and very courteous!…and the service time wait surpassed my expectations. Thank you for the awesome experience, you have a plus+++++A team! Regards
The dealer had fast service and attended us quickly. They had lots of inventory to look at and helped us choose our best option.
I have purchased 2 cars at your Dealership.& your staff is friendly, knowledgeable & professional. Thanks
Dealership did a great service on our car and in a timely manner. Thank you for serving our car!
Great place to buy a car! Friendly staff with amazing service. Toyota went above and beyond to help me in my time of need and I’m completely happy with my purchase.
Everyone was very helpful and courteous. The assistance to apply for financing was excellent. It was a nice experience.
No comment
The staff member that helped us was helpful, courteous, knowledgeable and professional. The service department fixed the recall item and did the warranty work. We were very happy with the experience.
I recently had my 2009 Toyota towed to the Lancaster Toyota service department. The service was the best I have received in my lifetime from any service department from beginning to end. Michael Hachey was the service rep that handled the service request. He was very professional and friendly and provided excellent service, communication throughout the process. The mechanic was able to diagnose and fix the issues and found a serious repair that needed to be fixed for my safety from another shop that had installed struts and stripped the bolts/ threads. Michael and another nice young lady set me up ...
Best service trustworthy team and job well done. I've had all my services done here and Gustavo and team rock it. No issues or complaints. If ever something does come up they handle it quickly and professionally. Makes owning a Toyota easy
Good service and fast....nice people,good comunication and the job is done they let us know ..ty
Good communication no problems with service. Nice waiting lounge for customer to hang out while waiting. Internet Sales was good came to a deal online. Only complaint i have is no follow up after the car was sold. I would recommend in the future a good follow up with customers to see how they are enjoying the vehicle sold or if there is any questions about the vehicle that can be addressed.
An unfortunate accident with my car had me looking for a new car and after going to several dealers and tons of disappointment I ended my search at Toyota of Lancaster which to be honest I was a little timid about but I met Kevin a salesmen that put me at ease from the moment I met him we touch base and I told him I would come back tomorrow and he gave me his business card and said I’ll see you tomorrow and we parts ways the next day I show up and he saw me first and ...
Kevin is the best of the best me and my dad came in here looking for the best car and the best deal and when I say Kevin helped in the best ways possible loyalty is #1 in my family and Toyota of Lancaster is the most loyal to me and my family I wouldn't do business anywhere else but from here
I received a good service and good customer service and my car was ready on time
Professional and excellent. Knows what they are doing with good approach with the customer and good service
Very helpful
It was fast ans easy.. thank you for the exceptional service 👏
Felipe was an incredible salesman, patient and flexible when negotiating, he also didn’t make me feel rushed whatsoever when calling my bank and being put on hold multiple times!
The service was great. Everyone was polite, and then I appreciated that it didn’t take too long for my service to be done .
The dealer ship is nice to me and was very welcoming and respectful I loved it